Cookie Policy

Last updated: 19 September 2025

This Cookie Policy explains how Townzie (“we”, “us”, or “our”) uses cookies and similar technologies when you visit or use the Townzie website and platform (the “Platform”). This Policy should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

Cookies may be session cookies (which expire when you close your browser) or persistent cookies (which remain on your device until deleted or expired).

2. Why Townzie uses cookies

Townzie uses cookies and similar technologies to:

  • Enable core website functionality

  • Keep the Platform secure

  • Remember your preferences and session

  • Understand how visitors use the Platform

  • Improve performance and user experience

  • Detect and prevent fraudulent or abusive activity

Townzie does not use cookies to sell personal information.

3. Types of cookies we use

3.1 Essential cookies

These cookies are necessary for the Platform to function properly and cannot be disabled through our systems. They are used for purposes such as:

  • User authentication

  • Account security

  • Form submissions

  • Session management

Without these cookies, the Platform may not work correctly.

3.2 Performance and analytics cookies

These cookies help us understand how visitors interact with the Platform, such as which pages are visited most often and how users navigate the site.

We may use third-party analytics services (such as Google Analytics) to collect this information in an aggregated and anonymised form where possible.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

3.3 Functional cookies

These cookies allow the Platform to remember choices you make (such as language or location preferences) to provide a more personalised experience.

4. Third-party cookies

Some cookies may be placed by trusted third-party service providers that help us operate the Platform, such as analytics or hosting providers. These third parties process information on our behalf and in accordance with applicable data protection laws.

Townzie does not allow third parties to place cookies for their own independent advertising purposes on the Platform without appropriate consent.

5. Managing your cookie preferences

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of the Platform.

Instructions for managing cookies are usually available in your browser’s help section.

At this time, the Townzie Platform does not respond to “Do Not Track” browser signals, as there is no consistent industry standard for interpreting them.

6. Updates to this Cookie Policy

We may update this Cookie Policy from time to time. When changes are made, the “Last updated” date at the top of this page will be revised.

7. Contact us

If you have any questions about this Cookie Policy or how Townzie uses cookies, please contact us via the Contact Us page on our website.